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March 21, 2020 By benistar

Benistar’s Update on the Coronavirus (COVID-19)

Important Update Regarding the Coronavirus (COVID-19)

Benistar continues to closely monitor developments surrounding the novel coronavirus (COVID-19).  We want to assure you that Benistar is continually monitoring developments and guidelines from the Centers for Disease Control and Prevention (CDC) to determine what steps we need to take to help protect our employees while they’re on the job and to safeguard our ability to serve our customers and business associates as well.

The heart of Benistar’s business is service.  Rest assured we have systems in place to ensure continuity of our best-in-class products while also monitoring the health and well-being of our employees, clients and business partners during this unprecedented time.

Benistar will also be taking all precautionary measures as recommended by the CDC with the goal of minimizing exposure amongst our employees, clients, and vendors consistent with CDC recommendations to help minimize exposure among our employees and business associates.  To that end, Benistar will also be taking advantage of remote technology which allows our staff to maintain their high standard of service in their call center and utilize virtual communication amongst staff, client and vendors.  To be clear, until otherwise directed by Federal or State mandate, our offices remain open and operational for those employees that cannot work remotely or otherwise need to utilize our business space.

Benistar is extremely proud of its dedicated employees and is committed to assisting our customers and employees to navigate through these challenging times.

Our customer service center remains open for all inquiries.

Monday – Friday
8:30 a.m. to 5:30 p.m. EST.
1-800-236-4782

For further information on the Coronavirus please refer to the Center for Disease Control and Prevention’s (CDC) website https://www.cdc.gov/coronavirus/2019-ncov/index.html

Filed Under: Alert

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Benistar Admin Services, Inc.
10 Tower Lane
Avon, CT 06001

Existing Retiree Members requiring service may contact our customer service representatives Monday – Friday between the hours of 8:30 a.m. to 6:00 p.m. EST at 1-800-236-4782.

For All other General Inquires
860-408-7000

Executive Offices

Benistar
25 Seir Hill Rd.
Norwalk, CT  06850

Sales

100 Illinois Street
St. Charles, IL 60174
(847) 304-9500

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