Benistar is specifically focused on the administration of retiree medical and prescription drug plans and has the expertise to administer these plans as a totally integrated and seamless solution for eligible retirees. As a third-party administrator, Benistar currently manages benefits for over 1200 post-65 retiree groups. We offer:
Implementation Support
- 120-day timeline leveraging existing infrastructure with flexible, but methodical, practices and a single point of contact
- Step-by-step implementation calls to guide you through the process
Member Services
- Benistar Retiree Service Center – toll-free call center access
- Customer service team members fully trained in Medicare products and updates to regulations
Ongoing Account Support
- Annual quality review for plan design updates or other program changes
- Single committed point of contact to provide add/term information for members or follow up on any inquiries
Billing & Premium Remittance
- Billing and collection management.
- Flexible options and simplified billing statements.
Eligibility Management
- Benistar will coordinate all applicable eligibility and enrollment information with the carriers and provide eligibility management services.
Compliance
- Benistar complies with HIPAA and all federal, state and local privacy and other applicable laws.
